I booked an independent tour to paris earlier this summer for my 70th birthday.
Gate 1 travel complaints awful experience.
Liars unreliable do not use them 3.
I don t know about the other people posting these reviews but a great trip is the farthest thing from the experience we had with gate 1 travel.
Credit only for cancelled optional excursion due covid19.
Our discount travel packages and tour packages to destinations worldwide provide exceptional value saving our customers time and money.
During this process i got a call from karen a manager of customer service at gate 1 literally screaming at me that i had to pay for the 951 airfare or they would block my email address.
We have taken care of all the details so you.
I have never been treated so badly by a company.
The complaint on gate 1 s feedback page continues.
All representatives i have dealt with are very professional and helpful.
This is gate 1 travel.
I highly recommend this company.
I went with my sister and we booked the trip through gate1 travel.
We also knew that we were getting an amazing deal to fly to italy for 8 days but it was the worst experience of our lives.
I had a trip booked for egypt that gate 1 cancelled due to covid19.
No refund for april 11 trip.
Gate 1 travel cancelled our trip for 2 to costa rica departing april 6th 2020.
I find that rather preposterous since gate 1 sends 15 000 people to peru a year clearly the agency should have some clout.
This was our first experience with gate 1 and i expected the agency would be on top of travel emergencies like hurricanes.
Gate 1 travel is absolutely positively the worst travel company for customer service.
Msc musica cruise ships 3.
16 years experience in successful complaint resolution.
I just returned from an 8 day trip to europe visiting paris and rome.
We are requesting a full refund since this trip has been paid for in full in advance of their cancellation.
As a mother i could not allow this experience to go undocumented and allowed my son to see what i wrote and the feedback received to allow him to see how some corporations can fail you the customer miserably as gate 1 travel has failed us on so many levels.
Gate 1 travel offers escorted tours european river cruises independent vacations and customized international vacation packages for less.
When we booked the trip we knew it was a really great deal but only when we got there did we realize how.
I have a full credit for what i paid to use towards another gate 1 trip and cannot wait for travel to open up so i can go with gate 1 again.
Rich indicated that gate 1 had no influence with avianca to cut a better deal.
Answer 1 of 1 937.
Cheated by gate 1 travel 4.
Gate 1 cancelled our 3 trips and we want a refund.
